About Operation Improvement...

Ron Parker is President of  Operation Improvement Inc, specializing in the skills, tools, and decision-making issues necessary for rapid results.

Operations Training & Consulting:

• Management Tools & Methods

• Project & Process Management

• First Pass Yield Improvement (Scrap Reduction)

• Work Simplification & Decision-Making

• Statistical Techniques & Data Analysis

• Information Technologies

• Problem Solving & Configuration Management

 Recent Highlights:

• Operations Improvement/Engineering consulting in: 

  • Strategic and Tactical business metric planning.

  • Work center & work station reorganization, staff & supervisor redeployment.

  • Setup time reduction.

  • First Pass Yield Improvement (scrap reduction).

  • Utilization Improvement.

  • Increasing manufacturing production from "Maximum Capacity" processes.

  • Customer Service/Call Center demand forecasts, capacity planning & 24x7 Scheduling Strategies.

• Public Seminars: 

  • "Quality Data Analysis & Reporting: Turning Data into Information for Effective Decision-Making" - sponsored by NC State University, 

  • Project Management, Software Project Management and  Management of Manufacturing/Process Improvement Projects - sponsored by UA-Birmingham School of Engineering. 

  • Hundreds of additional public seminars and thousands of individual students in a variety of technical, engineering & operations management  topics through University of Toledo, UA-Birmingham, NC State University and other sponsoring institutions. 

• Private Seminars: Trained well over a thousand managers, supervisors, technicians, & operators in: 

  • Measurement methods.

  • Manufacturing Accuracy & Precision.

  • Quality Data Analysis & Reporting.

  • Operations SPC techniques.

  • Process sigma and capability calculations and decision-making.

  • Economic (cost/benefit based) process centering.

  • Operations scrap reduction techniques.
    

• Private Seminars: Trained  hundreds of process, product and quality engineers; in intensive and  advanced engineering topics:

  • Operations Process Design.

  • Advanced Statistics, Engineering & Quality Management SPC

  • Work Simplification

  • Manufacturing Improvement Techniques. 

  • Manufacturing Statistical Methods and Statistical Software including: SAS, SYSTAT, Statistica and Statgraphics. 
    

• Consulting in the field of industrial laboratory statistics and measurement uncertainty studies. (This is the "new" successor to r&R studies, uncertainty is the broadest concept of measurement variation.)
  

He has experience in processes and industries as diverse as: ink chemistry & printing, chrome & copper plating, industrial analytical & measurement labs, hydraulic valves, hot metal injection molding, latex form & mold, consumer products, machining, fabrication, AC and DC electrical motors, parts assembly, automated (web/IVR) and agent-based customer support, call center operations, and Information Technology Infrastructure.