Operation Improvement Inc.

There is no limit to what a productive man is able to do.
There is no limit to what a destructive man is -willing- to do.

What do Sticky notes, pink message pads, instant messaging, email, and voice mail have in common? They are inadequate to capture, track, manage and report the essential “back-office” communications that go hand in hand with business processes.

How It Ought To Be

Calibre is a  program that runs in many different PC environments to manage a database of eBooks. From there, you can convert books between formats, and upload books into cell phone apps, iPads,  and standalone eBook readers like Amazon's "Kindle" and the Barnes & Noble "Nook". On the Android phone, the eBook reader app is called: Aldiko)

eBooks come in multiple formats, and some are copy protected.  Copy protected books must be read in the corresponding reader program. If you buy an eBook from iTunes, Amazon, or Barnes & Noble and it is protected, you will need to use their reader software.

If you can, add unrestricted books to your library in ePUB format. An ePub contains several components (like a ZIP file) and can support books with full color pictures, fonts, table layouts, etc - just like HTML web pages. ePUB is positioned to be the future standard for eBooks.

Dr. Charles Hobbs, the time management guru of the 70's, was quite clear that "prioritization" of tasks was a process. He advocated a daily review of things to be done - anticipating the context of the next 24 hours. "What should I work on today?'

I don't plan to watch "Undercover Boss". I work in the "red zone". Nevertheless, it is a brilliant idea. This may or may not turn out to be "good television" - but it is absolutely vital that business leaders validate their notions of how their people work.