"Six-sigma" anywhere in the title of a book, article or website is guaranteed to draw attention. Businesses are urgently asking "What's our sigma?", knowing only that "6" is supposedly "good", and unsure of what is "bad". If you don't know a +6 from a -12 "sigma" then read this now, and don't make a "six-sigma" mistake.

RISK

How Do You Know...Where To Start??

As an improvement expert, I am sometimes asked, ´How do you know where to start? How do you zero in on a problem area with a high likelihood that sustainable improvements can be made?´

WHERE TO START

As an improvement expert, I am sometimes asked, ´How do you know where to start? How do you zero in on a problem area with a high likelihood that sustainable improvements can be made?´

The answer is two parts consisting of: 1) the obvious and familiar starting strategy of ´follow the money´; and 2) the ´trade secret´ of improvement.

Why should it be surprising that proper use of the tools available are part of the productivity equation? Workers who understand ten-out-of-ten of the tools for a job and act on that knowledge will always outperform those who only know three of ten.Like many people who travel as a part of their work, I often find myself in a different airport each week. Along with a change in scenery comes the local rental-car.