Asset tracking is more than the fixed assets portion of one's accounting and ledgers. It is the management of material things. On the one hand it is about managing what goes into a standard "kit" of tools for a certain kind of work. On the other hand it is about rapidly locating those assets. (Who has HR's copy of the building plans?)

Tracemor is open source software that facilitates the inventory and movement of business assets. In addition, it also inventories "inventory" - which can be items more like "supplies" (toner cartridges, paper, and other consumables) or items that are actually purchased and resold. To distinguish Tracemor's functions from corporate accounting functions, think "packing list" - not invoice.

You can see a demo of the package here.
http://demo.tracmor.com/login.php

What do Sticky notes, pink message pads, instant messaging, email, and voice mail have in common? They are inadequate to capture, track, manage and report the essential “back-office” communications that go hand in hand with business processes.

How It Ought To Be

Calibre is a  program that runs in many different PC environments to manage a database of eBooks. From there, you can convert books between formats, and upload books into cell phone apps, iPads,  and standalone eBook readers like Amazon's "Kindle" and the Barnes & Noble "Nook". On the Android phone, the eBook reader app is called: Aldiko)

eBooks come in multiple formats, and some are copy protected.  Copy protected books must be read in the corresponding reader program. If you buy an eBook from iTunes, Amazon, or Barnes & Noble and it is protected, you will need to use their reader software.

If you can, add unrestricted books to your library in ePUB format. An ePub contains several components (like a ZIP file) and can support books with full color pictures, fonts, table layouts, etc - just like HTML web pages. ePUB is positioned to be the future standard for eBooks.

The following information was gleaned from a "Black Hat" security briefing on the web, and I composed these notes to put the vulnerability into the context of our typical call center client. - Ron.

Most companies have dozens, hundreds, or more phone numbers provisioned by the phone company for use with their telephone services. Unfortunately, most companies do not manage these numbers as a corporate asset. There is an important reason to actively manage a short, "defined purpose" (e.g. 'support', 'advertising tracking', etc.) set of numbers, and to publish only the necessary and few numbers  for use by the calling customer.

Scam artists can rent and use the same, inexpensive SIP trunk, Voice over IP, and "Asterisk software-as-PBX" technology that we use to lower phone costs and improve call center metrics. If they can get your customers to think -their- 800 or local telephone 'scam' number is really -yours-, then this is what happens.

With all of the changes in office technology, I have been pondering new ways to screen qualified agents for desktop support. As we all know, "techies" speak a language all their own. The genuine article, however, doesn't need the multiple-choice crutch. They should be able to ace these essay tests WITHOUT google-ing the answer!