Training

Process Communications Tracking

Submitted by rparker on Tue, 07/06/2010 - 16:53

What do Sticky notes, pink message pads, instant messaging, email, and voice mail have in common? They are inadequate to capture, track, manage and report the essential “back-office” communications that go hand in hand with business processes.

How It Ought To Be

What Can You Tell Me That I Don't Already Know?

Submitted by rparker on Fri, 11/13/2009 - 17:31

I have had many skeptics in my classes. Some are convinced they know it all, or at least "enough". There are those who have endured the uninspired "copy of a copy" process, project, program and task management training typical of large corporations. Others have suffered under leaders who would build a timeline by vote rather than analysis, and who would continually poll his team for a completion estimate that was more in line with his wishes. The variations of error are endless.

Cut Your Computer Systems Downtime in Half!

Submitted by rparker on Sat, 06/13/2009 - 09:10

Why does computer maintenance take so much time? Why are computers systems down for so long when they fail?

Computer systems inevitably fail, but you can minimize the costs, and reduce workstation down time to hours instead of days if you fully apply these strategic principles in your computer support operation.

Administrative Post

Submitted by rparker on Tue, 12/30/2008 - 20:49

Management Seminars

A skills development strategy that you may wish to consider is the "One Day Module".  This approach to training is especially suited to high performance teams with demanding schedules.

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