Many times, a team will make the case that they need “just one more person”, but when pressed for details – the exact role is poorly defined. So, next comes the attempt to be specific.
A committee is then formed to generate job requirements. Someone might start with a Word and Excel requirement and someone else will suggest that C# programming or a master’s degree would be nice. It’s resume poker. “See and Raise”.
Instead, back up and take a look at the business processes and match roles and skills to the value stream.
In environments where there is a progression of task complexity, create a career path that lets new associates make an early contribution without umpteen weeks of training, and then let them advance as they continue to learn the operation.
